We Gladly accpet returns and exchanges.
Kiranbeads are happy to accept returns of unwanted items (excluding custom orders) within 14 days of purchase and item should be sent back within 30 Days of delivery.
All item returned should be in the condition in which they are shipped and all the free gift should be returned as well with the items and should be in state of unworned. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for return shipping costs.
Once we’ve received your return we’ll send you an email with an update. Returns are usually processed within 7 working days, although during busy periods this may vary.
Refunds will always be processed onto the same debit or credit card used for purchase. Refunds may take up to 5 working days to appear on your card.
Kiranbeads may run promotions or put items on sale from time to time. If you received a gift with your purchase alongside a paid item, the free item must also be returned in order to receive a full refund.
We understand that you might have purchased a product recently that has now been reduced in price. Unfortunately we cannot refund you the price difference if this occurs